Fuck the Problem........................Fix the People
AKA: It’s who you are, and how you do it!.........not what you do or what you’ve done! When things go wrong, it’s stressful for all involved – it can also be a lonely disempowering place for those who are reliant on, but not able to contribute to the resolution. The buyers and the customers who have no choice, but to sit and wait. Providing a great fix is rarely sufficient to restore harmony. BUT!............................. “ it shouldn’t have gone wrong in the first place!!! ” An old mentor of mine used to say “F*** the problem, fix the people” a sentiment that is as true today ...